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Customer Feedback Meeting Template

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Gather customer feedback and steer the product in the right direction with this customer feedback meeting template for Sales and Customer Success teams.

Desktop Experience
In-meeting Experience
Meetings
Tue, Aug 4
4 Aug
10:30 - 11 AM
Customer Feedback Meeting
10:30 - 11 AM
1 - 2 PM
4 Aug
9:30 - 11 AM
2 - 3 PM
Customer Feedback Meeting
Today @ 10:30 - 11 AM
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Customer Feedback Meeting
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Customer Feedback Meeting Template
By Fellow.app
Seamless collaboration
Time-saving automations
AI suggested talking points
Auto transcription
Summarization by AI
  • Pick a template

    Save time with a pre-built template complete with recommended talking points to get you started

  • Customize it

    In Fellow, customize headers, talking points, and more before using it in your next meeting

  • Bring it to life

    Use the template in real-time with your meeting attendees to collaborate on meeting notes

What’s inside this Customer Feedback Meeting Template:

1 🎯 Objective

What exactly is the goal of this gathering? Do you wish to concentrate on one feature of the product in particular?

2 📁 Use-cases

How well does our product meet the needs of the consumer on a scale of 1 to 10? ‍

3 🤩 Favourite features

What are the current favourites of the customers’ features and benefits? ‍

4 💪 Areas for improvement

What can we do to improve our customers’ experience? What would our product look like if the consumer changed it?

5 ✨ If you had a magic wand…

Were there any feature requests from the customer? From here, you can turn this list into tickets for the respective teams. ‍

6 ✅ Next steps

What came out of this meeting?

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Fellow.app

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Fellow.app

Fellow is the meeting productivity and team management software where teams gather to build collaborative agendas, record decisions, and keep each other accountable.

  • Brittany Forsyth
    Brittany Forsyth
    Former Chief Talent Officer, Shopify

    Fellow has been a game changer for us. I love how lightweight and easy it is to use. It intuitively builds into my day-to-day rhythm, and the natural flow of Shopify, making it so much simpler to have valuable conversations.”

  • John Gleeson
    John Gleeson
    VP of Customer Success, Motive

    “I've never seen an app spread so quickly. Within a few weeks, there were hundreds of people using Fellow to follow up on the action items that inevitably come out of every meeting. It's been a game-changer for our team.”

  • Sabrina Leblanc
    Sabrina Leblanc
    Director of Sales, SurveyMonkey

    “Fellow has increased my productivity and has resulted in more collaborative 1:1s & team meetings. My team loves capturing their own agenda items. Getting prompted to add talking points is super handy when jumping from one meeting to the next.”

  • Liam Martin
    Liam Martin
    Co-founder, Time Doctor

    “Fellow has completely changed the way we manage meetings at Time Doctor. With 100+ people in 32 different countries, Fellow was one of the tools that took our remote meetings from confusion to clarity.


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