•
9
MIN READ
If you’re looking for Otter.ai alternatives, you’re in luck — we’ve done the research and compared the top Otter AI competitors to transcribe online meetings.
Otter AI is an AI transcription tool for audio and video files. It was among the first tools of this kind to break away from traditional human transcription services to provide real time transcription with AI. It also works with video conferencing tools to provide meeting notes.
However, Otter AI may not be the right tool for you. Whether you’re looking for a more cost-effective solution, more robust security, a better range of integrations, or more pre- and post-meeting support, this list of 11 Otter AI alternatives will have something for you.
Otter AI Review: Why you may want an alternative
There are six key reasons why you’re likely looking for an alternative to Otter AI for automated transcription, which we’ll go over here.
1. Expense
Considering the limited features offered, you may find Otter AI to be quite expensive for a transcription tool. While Otter AI does have a free version, that only covers 300 monthly transcription minutes at 30 minutes per conversation and limited uploads of video and audio files. That’s simply not enough for a business use case.
By contrast, Otter AI’s business plan is $20 per user, billed annually, or $30 per user billed monthly. Advanced features such as single sign-on, video replay, advanced security, and features for Sales teams are only available on the enterprise plan, which is priced upon request.
2. Lack of integrations
Another downside of Otter AI is a short list of integrations compared to competitors. While Otter AI integrates with some tools such as Slack, Snowflake, Hubspot, and video conferencing apps like Google Meet, Microsoft Teams, and Zoom, some users may want more options. For example, a Sales team may want a Salesforce integration and a product team may want a project management tool integration like Jira or Linear.
3. Speaker assignment problems
A common complaint in Otter AI’s reviews on G2 is unreliable speaker assignments. This is the ability to accurately identify and label the transcription with who is speaking.
“It would be nice to have Otter detect the names of speakers based on their names in the meeting,” wrote one reviewer.
Another said that Otter AI “does not always name the person who is speaking in the transcript (instead referring to them by Speaker 1 or Speaker 2), which can be confusing if there are multiple people on the call.”
That means a meeting host may have to spend time after the call manually assigning speakers after the fact, taking up time. That's a time killer for even basic transcription services.
4. Transcription accuracy issues
Another frequent issue brought up in G2 reviews is that Otter AI’s transcriptions aren’t always completely accurate — which is important, as this is the primary function of a transcription tool. Reviews said that poor internet connectivity, poor audio quality, or accents can lead to inaccuracies.
It should also be noted that most of Otter's plans do not include recording your meeting. Video playback is only offered for Zoom and Google Meet calls on a customer Enterprise plan.
5. Lack of multi language support
Currently, Otter AI only supports transcription for English, Spanish, and French. This is a limiting factor if your organization’s primary language is outside of that scope, if you conduct business internationally, or if you have employees in international locations that speak multiple languages. There are Otter AI alternatives that offer support for a longer list of multiple languages.
6. Security concerns
Some reviews on G2 indicate that Otter AI continued to record after a meeting was complete, inadvertently picking up conversations that may contain sensitive information. If that happens, there is no feature to edit or redact portions of the audio recording.
11 top Otter AI alternatives
Fellow
Fireflies
Fathom
Jamie
Notta
MeetGeek
Gong
Avoma
Rev
Trint
Grain
1. Fellow
Fellow is the only AI meeting assistant and transcription tool that provides support before, during, and after your meeting.
Fellow works by connecting with your calendar and, when you choose, auto-joins your meetings. It then creates a recording, transcription, and AI meeting notes so every call is fully documented for simplified reference and follow-up.
Fellow key features:
Accurate AI transcriptions and summaries that include action items and decisions
A recording library with video and audio of all your recorded calls
Precise permission setting for which meetings are recorded and who can view the recaps
Also integrates with the biggest video conferencing tools: Google Meet, Zoom, and Microsoft Teams
Key differentiators from Otter:
Ability to pause and resume recoding as well as redact afterwards
AI pre-meeting briefs that summarize your last call
50+ integrations, including Hubspot, Salesforce, Jira, and more
Built from the ground up with the highest security and privacy protocols
Ask Fellow, a gen AI chatbot to quickly get answers about your meetings
Let’s take a deeper look at some of these features.
Never take notes again with accurate AI transcriptions and speaker assignment
With Fellow, you can be confident that your meetings will be transcribed quickly and accurately. Fellow continuously evaluates and improves its transcription capabilities for optimal output. Fellow also automatically labels the transcription with the names of meeting attendees and supports multiple languages (see the full list here).
Built with privacy and security first
Your meeting data in Fellow will only ever be visible to the right people. Meeting attendees have full control over which meetings Fellow attends and who is then able to see the recording, transcript, summary, and meeting notes. Organizations can also create custom channels to share recordings, like a channel for sales calls for accessible customer insights.
As well, if a sensitive topic arises in a call, Fellow can be immediately paused and resumed later on.
After, redaction allows you to remove portions of the call, permanently deleting it from the recording, summary, and transcript.
Full meeting support
Fellow is more than just a basic transcription tool — it provides support through the full meeting workflow. Before the meeting, Fellow creates a collaborative meeting agenda all attendees can contribute to as well as sends a pre-meeting brief. During the meeting, attendees can choose to jot down notes while Fellow takes care of the heavy lifting. Afterwards, Fellow immediately provides access to the recording along with the transcript and summary. For easy follow-up, Fellow also sends a post-meeting recap and you can get further information by using Ask Copilot.
The best Otter AI alternative
Among all the Otter AI alternatives on the market, Fellow is the most comprehensive, secure, and accurate option.
Fellow pricing
Free plan: yes
Pro: $7 per user per month
Business: $15 per user per month
Enterprise: $25 per user per month
Feature | Fellow | Otter.ai |
AI meeting notes | ✅ | ✅ |
AI chat | ✅ | ✅ |
AI recaps | ✅ | ✅ |
CRM ntegrations | ✅ | ✅ |
Posts to Slack | ✅ | ✅ |
Pause and Resume | ✅ | ✅ |
Redaction | ✅ | ❌ |
Recording rules and restrictions | ✅ | ❌ |
Project management integrations | ✅ | ❌ |
Pre-meeting AI briefs | ✅ | ❌ |
Meeting templates | ✅ | ❌ |
Collaborative meeting agendas | ✅ | ❌ |
Free plan | ✅ | ✅ |
Paid plan starting price | $7 user / month | $8.33 user / month |
2. Fireflies.ai
Fireflies is an AI meeting assistant that can record, transcribe, and summarize. It also has call analysis features to indicate mood and speaking time.
Fireflies.ai key features:
AI meeting transcriptions
Integrates with dialers as well as CRM tools
Search and highlight transcripts
Conversational intelligence
AI summaries with action items
Fireflies.ai pros:
Extensive language support
Integrates with many popular tools
Fireflies.ai cons:
No pre and post-meeting support
Reviews indicate AI inaccuracy issues
Enterprise plan is at a high price point
Fireflies.ai pricing:
Free plan: yes
Pro: $10 per user per month
Business: $19 per user per month
Enterprise: $39 per user per month
💡Tip: Check out these Fireflies AI alternatives.
3. Fathom
Fathom is an AI note taker that records, transcribes, and summarizes virtual meetings. Summaries can be created in a variety of templates, depending on a team’s needs.
Fathom key features:
Automated recording and transcription
Summary template gallery
CRM syncing
Create and share clips
Ask Fathom chatbot
Fathom pros:
Quick transcription output time
HIPAA compliance
Basic features are free
Fathom cons:
Some users have reported recording issues
Lack of pre- and post- meeting support
Advanced features behind paywall
Fathom pricing:
Free plan: yes
Premium: $15 per month user per month
Team Edition: $19 per user per month
Team Edition Pro: $29 per user per month
4. Jamie
Jamie is an AI note taker that records, transcribes, and summarizes virtual meetings alongside productivity features. Unlike other meeting assistants, it does not join meetings with a bot.
Jamie key features:
AI chatbot integrations and automations
Joins meetings without a bot
Automated follow-up
AI speaker recognition
Meeting notes
Jamie pros:
Has some meeting workflow support
GDPR complaint and hosted in Europe
Extensive language support
Jamie cons:
Lack of bot could be a recording consent issue
Poor transcription quality, according to reviews
Expensive
Jamie pricing:
Free plan: yes
Standard: €24 per user per month
Pro Monthly: €47 per user per month
Executive Monthly: €99 per user per month
5. Notta
Notta is an AI note taker that can record, transcribe, and summarize meetings as well as uploaded audio or video files.
Notta key features:
Automated meeting notes
Screen recording
Create and share meeting clips
Collaborate with comments and mentions
Captures action items
Notta pros:
Can transcribe in-person meetings
Easy to export meeting notes
Multiple languages supported
Notta cons:
No pre-meeting support
Unintuitive interface
Expensive
Notta pricing:
Free plan: yes
Pro: $14.99 per user per month
Business: $27.99 per user per month
6. MeetGeek.ai
MeetGeek.ai is an AI meeting assistant that records video and transcribes and summarizes meetings. It also automates some data-entry processes.
MeetGeek.ai key features:
Automated meeting notes
Numerous integrations
Unified meeting library
Captures action items
Conversational intelligence
MeetGeek.ai pros:
Easy to use
Easy to export meeting notes
CRM integrations
MeetGeek.ai cons:
Lacks pre-meeting support
Reported accuracy issues
Limited features
MeetGeek.ai pricing:
Free plan: yes
Pro: $15 per user per month
Business: $29 per user per month
Enterprise: From $59 per user per month
7. Gong
Gong is primarily a Revenue Intelligence Platform designed for customer-facing teams. More than an AI meeting assistant, it’s designed for revenue growth.
Gong key features:
Call recording
AI summaries
Sales coaching features
Sales forecasting
Conversational intelligence
Gong pros:
Purpose-built for customer-facing teams
Support for external calls
Additional features for revenue teams
Gong cons:
Not designed for your whole organization
Features you may not actually use
Expensive
Gong pricing:
Free plan: no
Plans have custom pricing
8. Avoma
Avoma is an AI meeting assistant built exclusively for customer-facing teams. It captures customer information as well as analyzes conversations.
Avoma key features:
Call recording
AI summaries and transcripts
Transcript search
CRM integrations
Conversational intelligence
Avoma pros:
Purpose-built for customer-facing teams
Syncs well with sales tools
Templates and agendas for meeting support
Avoma cons:
Not designed for your whole organization
Reported recording and accuracy issues
Has features not all teams will use
Avoma pricing:
Free plan: no
Starter: $19 per user per month
Plus: $49 per user per month
Business: $79 per user per month
9. Rev
Rev is designed to capture and analyze interviews, especially for journalists, researchers, and legal professionals. It can summarize calls as well as extract insights and quotes.
Rev key features:
Analyze recorded calls
Capture audio from multiple sources
Automated summaries
Customizable meeting templates
Speaker identification
Rev pros:
Easy to use
Reported as accurate
Produces transcripts quickly
Rev cons:
Limited use cases
Lack of integrations
Not designed for enterprise-wide use
Rev pricing:
Free plan: yes
Basic: $14.99 per user per month
Pro: $34.99 per user per month
Enterprise: Custom
10. Trint
Trint is a speech-to-text tool to make audio and video files easier to search, edit, and share. It is primarily a transcription tool, not a meeting management tool.
Trint key features:
AI transcription
More than 40 languages
Translation
Teamwork features
Export options
Trint pros:
Great for journalists
High degree of accuracy
Live transcription
Trint cons:
Limited use cases
Expensive
No meeting prep or follow-up support
Trint pricing:
Free plan: Just a trial
Starter: $52 per user per month
Advanced: $60 per user per month
Enterprise: Custom
11. Grain
Grain is a meeting recorder designed for customer-facing calls. It automates note-taking as well as CRM updates.
Grain key features:
Call recording
Meeting notes
Conversational intelligence
Tasks and follow-ups
Automated CRM updates
Grain pros:
Simple to use and not bloated with features
Highlight and share clips
Great for aligning customer-facing teams
Grain cons:
Only designed for revenue teams
Short list of integrations
Too simple for organization-wide use
Grain pricing:
Free plan: yes
Starter: $15 per user per month
Business: $29 per user per month
Enterprise: Custom
Find the best Otter AI alternative for your team
Finding the right AI meeting assistant for your needs can significantly improve productivity. While Otter AI remains a popular choice, it’s clear that its limitations — such as higher costs and limited integrations — may lead users to seek alternatives.
Fellow is a comprehensive AI meeting assistant with a security-first design and pre- and post-meeting support. It is the best choice when looking for an Otter alternative
Otter AI alternatives FAQ
Is there a better transcription app than Otter?
Reviews have indicated that Otter AI has issues with audio transcription accuracy and speaker assignment. Fellow has an excellent track record for highly-accurate recording transcriptions.
What is a cheaper alternative to Otter AI?
Among AI meeting assistants, including pay as you go options, Otter AI is one of the more expensive options. The best alternative with comparable or better features and a lower price point is Fellow.
What is the best alternative to Otter AI?
The best AI meeting assistant to use as an alternative to Otter AI for transcription is Fellow.
Latest articles about
AI